ACETRACK PRIVACY NOTICE
Effective date: March 26, 2026
Last updated: March 26, 2026
This privacy policy applies only to the AceTrack mobile application published by Cultivate Digital ("Company," "we," "us," or "our").
AceTrack is a digital volleyball scorebook and statistics tool designed for convenience and organization.
Questions or concerns? If you have questions about this notice, contact us at [email protected].
SUMMARY OF KEY POINTS
- What we collect: AceTrack may store team, roster, lineup, match, and statistics data that you enter while using the app.
- Where data lives: AceTrack is designed to keep core team, match, and statistics data on your device unless the app or this notice discloses a specific third-party service for a feature.
- Third parties: If AceTrack offers paid features, Apple App Store and/or Google Play may process billing and subscription information under their own policies. Other third-party services, if used, are governed by their own terms and privacy policies.
- Your control: You can manage or remove AceTrack data by editing records in the app where available, clearing app data, or uninstalling the app.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. THIRD-PARTY SERVICES
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. US STATE PRIVACY RIGHTS NOTICE
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
15. VOLLEYBALL DATA AND STATISTICS DISCLAIMER
16. RELATIONSHIP TO TERMS OF SERVICE
1. WHAT INFORMATION DO WE COLLECT?
Information you provide in the app
In Short: We process the volleyball data you choose to enter into AceTrack.
This may include team names, player names or roster details, lineups, rotations, substitutions, libero tracking, match events, scores, and statistics you enter or generate while using the app.
Device-stored app data
In Short: AceTrack is designed to store core app data locally on your device.
Unless we tell you otherwise in the app or this notice, AceTrack is not intended to function as a cloud account or hosted profile service for your team and match data. AceTrack data may be removed if you clear app data, change devices without migration, or uninstall the app.
Support communications
In Short: If you contact us directly, we may receive the information you include in your message.
This may include your name, email address, device details, and any screenshots, attachments, or descriptions you send us.
Billing and subscription information
In Short: If AceTrack offers paid features, billing and purchase information is generally processed by the platform provider rather than directly by us.
We do not process your full payment card details ourselves when purchases are handled through Apple App Store or Google Play.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process information to operate AceTrack, provide requested features, support users, and comply with legal obligations.
AceTrack may process information to:
- Store and display team, roster, lineup, score, and match records
- Generate volleyball logs, summaries, and statistics based on the data you enter
- Provide optional paid or premium features, if offered
- Respond to support requests and troubleshoot reported issues
- Maintain security, enforce terms, and comply with law
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
In Short: We process your information only when we have a valid legal basis.
Depending on your location, legal bases may include:
- Contract, to provide the app features and services you request
- Consent, where you voluntarily provide information or contact us
- Legitimate interests, such as app security, fraud prevention, internal administration, and support
- Legal obligations, where processing is required by applicable law
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We share information only in limited situations.
We may share information:
- With Apple App Store and/or Google Play if AceTrack offers in-app purchases or subscriptions
- With service providers that support app operation, if used for AceTrack and disclosed in the app or this notice
- With authorities, advisors, counterparties, or successors where required by law, legal process, or a business transfer
5. THIRD-PARTY SERVICES
AceTrack may rely on third-party services such as:
- Apple App Store and Google Play for app distribution, billing, renewals, and refunds
- Other third-party services used to support functionality, if disclosed in the app or later updates to this notice
As of the Last updated date of this notice, we do not identify any AceTrack-specific in-app ad network, marketing SDK, analytics SDK, crash-reporting SDK, or AceTrack-specific cloud account system here. If that changes, we will update this notice accordingly.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: AceTrack data is generally kept for as long as needed for the purposes described in this notice.
Team, roster, lineup, match, and statistics data that AceTrack stores locally may remain on your device until you edit it, delete it, clear app data, or uninstall the app.
Support emails and related communications may be retained for as long as reasonably necessary to respond, keep records, resolve disputes, or comply with legal obligations.
Billing and subscription records may be retained by Apple, Google, or other applicable providers under their own legal and operational retention policies.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We use reasonable technical and organizational safeguards designed to protect information under our control. However, no digital storage, device, or transmission method can be guaranteed 100% secure.
8. DO WE COLLECT INFORMATION FROM MINORS?
AceTrack may be used by students, teams, coaches, parents, and organizations, but it is not directed to children under 13 as an independent consumer service.
If you believe personal information from a child has been provided to us directly in a way that violates applicable law, contact us so we can review and address the issue.
9. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information.
Because AceTrack data is primarily intended to remain on your device unless otherwise disclosed, many privacy actions may be handled directly by you inside the app or through your device settings.
Rights related to store billing and subscription records are generally handled by Apple App Store, Google Play, or other applicable providers under their own policies and legal obligations.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Because there is no uniform Do-Not-Track standard, AceTrack does not currently state that it responds to browser or device DNT signals.
11. US STATE PRIVACY RIGHTS NOTICE
Residents of certain US states may have additional rights under applicable privacy laws, including rights to know, access, correct, delete, and appeal certain privacy request outcomes.
Because AceTrack data is primarily intended to remain on your device unless otherwise disclosed, and because store billing data is generally controlled by third parties, fulfilling some requests may require you to use your device settings and/or contact the relevant third-party provider directly.
12. DO WE MAKE UPDATES TO THIS NOTICE?
Yes. We may update this notice from time to time to reflect legal, technical, product, or business changes. The updated version will be indicated by the revised Last updated date on this page.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, contact us at:
[email protected]
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
For AceTrack app data, you can:
- Edit or delete records in the app where those controls are available
- Clear local app storage through your device settings
- Uninstall the app, which may remove locally stored AceTrack data from the device
For billing and subscription records, use your Apple App Store or Google Play account controls and support processes.
15. VOLLEYBALL DATA AND STATISTICS DISCLAIMER
AceTrack is a convenience tool for volleyball scorekeeping and statistics. Scores, lineups, rotations, substitutions, libero tracking, logs, and statistics may be incomplete or inaccurate if data is entered incorrectly, omitted, or affected by device or software issues.
You remain responsible for confirming any official scoring, lineup, eligibility, reporting, or governing body requirements.
16. RELATIONSHIP TO TERMS OF SERVICE
This notice should be read together with the AceTrack Terms of Service available at /terms/volleyball_terms.html. If there is a conflict between this notice and the Terms regarding privacy or data handling, this notice controls to the extent of that conflict.